Return Policy for Lost Anchor Boutique

he Lost Anchor Return & Exchange Policy is designed to make your shopping experience as simple and stress-free as possible. We appreciate every customer who chooses to shop with us, and we want you to love every piece you bring home. However, we understand that certain items may not fit, feel, or look exactly how you hoped. Our goal is to provide a return process that is fair, easy to follow, and supportive of your shopping needs.

Returns are accepted within 10 days of the original purchase date. All approved returns are issued as store credit only, as we do not provide refunds back to original payment methods. Store credit never expires and can be used at any time, whether shopping online or visiting us in person. To qualify for return or exchange, items must be unworn, unwashed, unused, and completely free of odors, stains, makeup, pet hair, or damage. All items must also arrive with their original tags attached. We reserve the right to refuse any return that does not meet these requirements.

Certain products are considered final sale and cannot be returned or exchanged. These include clearance and discounted items, jewelry, accessories, holiday or seasonal pieces, gift cards, and any item marked FINAL SALE during special promotions.

If you’re hoping to exchange an item for a different size or style, we’re happy to help when inventory allows. Exchanges must follow the same condition guidelines as returns. For online orders, customers are responsible for all return shipping costs. Lost Anchor Boutique is not responsible for lost or damaged return packages, so we strongly recommend using tracked shipping. Shipping fees are non-refundable.

Thank you for supporting our small business. The Lost Anchor Return & Exchange Policy ensures that every customer receives a fair and transparent experience, and our team is always here to help with questions or concerns.